Comprehensive Privacy Policy
1. Introduction & Scope
This Privacy Policy outlines how InstructSphere LLC collects, uses, and protects personal information for all users of our SaaS platform, including students, teachers, administrators, and other stakeholders.
2. Information We Collect
We collect the following types of information:
- Personal details: name, email, phone, and institution affiliation
- Account credentials: username, password, and security questions
- Role-specific data: student grades, attendance, class enrollment, teacher schedules
- Usage data: activity logs, feature usage, platform preferences
- Technical data: IP addresses, browser type, operating system, device identifiers
3. How We Use Your Information
- Provide, maintain, and improve our SaaS platform
- Authenticate and authorize users according to their roles
- Enable collaboration and communication within institutions
- Personalize user experience and recommendations
- Analyze trends, monitor platform performance, and prevent abuse
- Comply with legal obligations and security requirements
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember preferences, and collect anonymous usage statistics. You may manage cookie preferences through your browser settings.
5. Data Sharing & Third-Party Services
We do not sell your personal data. We may share information with:
- Service providers who support platform operations (hosting, analytics, communication)
- Legal authorities if required by law
- Business partners only with your consent
6. Data Retention Policy
Personal data is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Regular reviews and secure deletion practices are enforced.
7. Data Security Measures
We use industry-standard encryption, access controls, and regular security audits to protect your data. All personnel are trained in data security and privacy compliance.
8. Your Rights & Choices
Users may exercise rights including:
- Accessing personal data we hold
- Correcting inaccuracies in your information
- Requesting deletion of personal data
- Opting out of marketing communications
- Managing cookies and tracking preferences
9. Children's Privacy
Our platform is intended for educational institutions. We do not knowingly collect information from children under 13 without parental consent. If we learn that we have collected data from a child without consent, we take steps to delete it immediately.
10. International Users / GDPR Compliance
For users in the EU and other regions, we comply with GDPR regulations, ensuring data protection, the right to access, rectify, or delete personal data, and transparency about data processing.
11. Policy Updates & Contact Information
We may update this Privacy Policy periodically. All changes will be posted on this page with an updated effective date. For questions or concerns, contact us at privacy@instructsphere.com.